At Prestige Chrono, we guarantee that every watch we sell is 100% authentic and a genuine name-brand, unless otherwise stated. We do not accept any items that are knock-offs or contain parts that do not meet Swiss standards. Our team of certified Master watchmakers conducts thorough reviews to ensure the authenticity of each watch before listing it for sale. While you are welcome to authenticate your watch locally at any authorized retailer, we strongly recommend only using authorized retailers for any questions regarding luxury timepieces. For a list of authorized retailers for a specific brand, please refer to the manufacturer's website. We take immense pride in our track record dating back many years and thousands of watches, which has never once been marred by authenticity issues. Additionally, the watch depicted in the photographs on our site is precisely what you will receive when you place your order.

At Prestige Chrono, we stand behind every product we sell. We are a family-run business and we've worked hard over the last few years to build our business on quality, service and integrity. We've developed our business on word-of-mouth referrals and repeat business from our valued customers and have grown from a prominent NY storefront to a global online retailer. Our products are all 100% authentic, of the highest quality, and serviced by a Master watchmaker. This foundation, from Prestige Chrono’ beginning, guarantees complete customer satisfaction. Our reputation and customer loyalty mean far more to us than selling watches. We stand behind every ideal that has made the Prestige Chrono name synonymous with luxury watch excellence. Prestige Chrono also guarantees every watch we sell as 100% authentic and are gratified to have one of the largest pre-owned inventories worldwide. Shopping with us is simple and secure. Also, privacy is guaranteed and every product we sell comes with a one year warranty so you can enjoy the peace of mind that comes with knowing your purchase is completely worry free and risk-free. Today we are one of the largest global online retailers of Certified pre-owned and unworn watches. We sell watches all over the world regularly. We carry a wide selection from the top brands and every watch listed online is in stock and ready to ship shortly. Furthermore, we hold ourselves to the highest quality standard in our industry and we have the best prices for the quality we offer. We treat each and every listing and watch as unique. This is different than most online retailers of watches. Unlike most online competitors, our main focus is watches, which means our sales staff is highly trained in the product and more knowledgeable than that of the competition. Our sales people are extremely knowledgeable about our products and industry standards. We put them through extensive training before they are allowed to interact with customers. We hope the watch you buy from Prestige Chrono makes your smile every day. Please join our family of happy clients and let us put some joy on your wrist.

Prestige Chrono operates both as a brick and mortar store located in NY, NY, and as an online retailer. Our local success as a brick and mortar store has enabled us to expand our business nationally and globally, and we are now recognized as one of the leading worldwide retailers of pre-owned luxury watches. Our owner's vision was to maintain the same level of client relationships and satisfaction that made us successful locally, on a global scale online. We are proud to say that we have achieved this with resounding success.

Prestige Chrono is not considered an "Authorized Dealer" for the high-end luxury brands we offer. As such, we are able to sell both online and below retail price, which authorized dealers cannot do. We have made a deliberate choice to pass on these savings to our customers.

An Authorized or Official Dealer is simply a dealer who has agreed to work with a limited number of manufacturers in exchange for steeply discounted pricing on merchandise. However, the manufacturers place strict guidelines on merchandise pricing for Authorized Dealers, which restricts the dealers from discounting merchandise. As such, these dealers operate at very high margins and do not pass savings on to their customers. In addition, it is strictly forbidden for many top tier Swiss manufacturers such as Rolex and Cartier to sell any of their products retail online.

At Prestige Chrono, we employ cutting-edge encryption software to guarantee that all transactions on our website are secure and protected. The personal information we collect during sales is utilized solely for the purpose of billing, shipping, and verification. We highly regard our customers' privacy and will never share their sensitive information with any advertisers or third parties.

We are delighted to inform you that every watch purchased from Prestige Chrono comes with a complimentary appraisal. This document can be used to insure your item(s) through your homeowners, renters, or third-party insurance companies that specialize in this type of insurance.

We are always happy to hear from our customers and assist them in finding the perfect watch. You can contact us anytime at (646)945-5692 for any inquiries you may have.

At Prestige Chrono, we pride ourselves on sourcing our products from reputable jewelry stores, authorized dealers, respected industry wholesalers, and industry trade shows that offer only the highest quality merchandise. Additionally, we purchase pre-owned items from individuals nationally and internationally. These individuals describe and send pictures of their watches to us and receive a range for purchase. They can then trade or cash in their watches in a straightforward and worry-free process. For more information, please visit our Sell/Trade page located under INFORMATION at the bottom of every page for further details.

Our clients and customers have given us 5-star ratings, and references for our company can be found on various platforms such as Google and Yelp. With a significant online presence, you can easily find extensive information about our company through a simple Google search.

At Prestige Chrono, we guarantee that every watch we sell is 100% authentic and genuine name-brand, unless specified otherwise. Our team of expert and certified Master watchmakers conduct thorough authenticity reviews on each watch before listing it for sale. If you have any concerns about the authenticity of your watch, we recommend consulting with an authorized retailer in your area. It is essential to use authorized retailers for any questions regarding a luxury timepiece. You can find a list of authorized retailers for specific brands on their respective manufacturer websites. We take pride in our impeccable track record dating back several years and thousands of watches sold, and authenticity has never been an issue at Prestige Chrono.

Absolutely. All watches that are listed on our website are available and ready to be shipped within 1 to 2 business days. While some watches may be marked as "Price On Request," it is simply because the prices in the watch industry often change, and we find it challenging to update them daily. However, rest assured that we have these watches in stock and available for purchase.

At Prestige Chrono, we accept all major credit cards, PayPal, and Bank Wire Transfer. Many customers prefer the Bank Wire Transfer option due to the discount we offer for this payment method.

All items sold by Prestige Chrono are sold with their original serial numbers intact. We have a strict policy against accepting watches without serial numbers, and we never remove serial numbers from any watch for any reason. Removing serial numbers is not a practice we condone, and it is discouraged by all reputable high-end watch dealers. We take pride in offering only the finest products in excellent condition and do not sell or purchase any watches without serial numbers. We strongly advise avoiding companies that offer watches without serial numbers.

When purchasing a watch from Prestige Chrono, you can expect most of our watches to come with the original manufacturer's box and all documentation. In the event that the original box is unavailable, we will provide you with a high-quality replacement. Should manufacturer's paperwork be missing, we offer a complimentary appraisal that verifies all documentation and can be used for insurance purposes upon request.

At Prestige Chrono, we value the opportunity to serve you, which is why all of our products come with a 12-month limited warranty. In the unlikely event that a manufacturer's defect causes an item to fail within the first 12 months of purchase, we will replace or repair the item at no charge to you. For further information on our warranty policy, please refer to the Warranty section located under Purchase Info at the bottom of every page.

As Prestige Chrono is not an authorized dealer for several of the products we offer, the manufacturer may choose not to honor their original warranty. However, all products sold by us come with a 12-month warranty. Kindly refer to the Warranty section located under Policies at the bottom of each page for more information.